Skip to main content
LoanDesk
Complete Feature Catalog

Engineered for Every Step of the Lending Lifecycle

From customer onboarding and loan origination to field collection GPS tracking and platform commission invoicing, LoanDesk provides end-to-end operational control.

OriginationRole: Lender

Customer Profile & Duplicate Detection

Complete 360-degree customer profile with automated multi-field duplicate detection.

The Business Problem

Lenders risk double-exposure when applicants re-register under slightly altered names or numbers.

The LoanDesk Solution

LoanDesk checks phone, PAN, Aadhaar, email, and bank account in real-time to prevent duplicate profiles.

Key Capabilities:
Centralized customer profile with photos & references
Automated duplicate detection on 5 key parameters
KYC status tracking (Prospect, Active, Blacklisted)
Guarantor & reference mapping per customer
Customer Profile & Duplicate Detection MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed
OriginationRole: Lender

Multi-Category Loan Application Engine

Streamlined origination for Personal, Business, Gold, Vehicle, and Property loans.

The Business Problem

Generic loan software forces rigid forms that fail for specialized collateral like Gold or Property.

The LoanDesk Solution

Dynamic application forms tailored specifically to the selected loan category and collateral type.

Key Capabilities:
Category-specific data capture and document checklist
Income vs liability capacity calculation
Collateral valuation entry & photo attachments
Application status workflow (Draft -> Disbursed)
Multi-Category Loan Application Engine MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed
OriginationRole: Lender

Multi-Stage Loan Approval Workflow

Configurable approval matrix with document verification and lender signoff.

The Business Problem

Uncoordinated approvals lead to unauthorized disbursements or missing documentation.

The LoanDesk Solution

Clear multi-step approval workflow requiring document verification before disbursement unlocking.

Key Capabilities:
Role-based approval permissions
Document completeness check gate
Risk notes and internal audit remarks
Instant loan agreement PDF generation
Multi-Stage Loan Approval Workflow MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed
OriginationRole: Lender

Disbursement Control & Voucher Generation

Record net disbursement after deducting processing, insurance, and documentation fees.

The Business Problem

Manual fee deduction causes ledger mismatches between approved amount and actual bank payout.

The LoanDesk Solution

Automatic deduction of charges with net disbursement recording via Bank, UPI, Cash, or Cheque.

Key Capabilities:
Automated fee deduction calculation
Payment method & transaction reference tracking
Disbursement voucher & receipt export
Automatic loan activation upon successful payout
Disbursement Control & Voucher Generation MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed
OriginationRole: Lender

Automated Schedule & EMI Calculation

Supports Flat Interest, Reducing Balance, Simple Interest, and custom date frequencies.

The Business Problem

Complex repayment formulas lead to customer disputes over interest calculation.

The LoanDesk Solution

LoanDesk engine auto-generates precise schedule tables with exact principal/interest breakdown.

Key Capabilities:
Daily, Weekly, Fortnightly, and Monthly frequencies
Flat vs Reducing balance interest calculation
Holiday adjustment & grace period configuration
Rescheduling & foreclosure calculation rules
Automated Schedule & EMI Calculation MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed
CollectionsRole: Collection Agent

Field Collection App with GPS & QR Receipts

Empower field agents to collect payments, capture GPS, and issue instant digital receipts.

The Business Problem

Field agents lack real-time customer data and delay issuing payment receipts to borrowers.

The LoanDesk Solution

Mobile-responsive agent app displays daily routes, due balances, and generates instant QR receipts.

Key Capabilities:
Today's assigned collection route list
Full, partial, advance, and overdue payment entry
GPS location & visit notes capture
Instant digital QR code payment receipt
Field Collection App with GPS & QR Receipts MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed
CollectionsRole: Lender

Territory Assignment & Agent Performance

Assign Collection Agents by territory, zip code, route, or specific customer list.

The Business Problem

Overlapping agent territories cause customer confusion and unassigned overdue accounts.

The LoanDesk Solution

Lenders assign agents cleanly by area or route without losing historical payment logs.

Key Capabilities:
Area & route-wise agent assignment
Agent target vs actual collection dashboard
Reassignment without historical data loss
Completed vs missed visit reporting
Territory Assignment & Agent Performance MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed
CollectionsRole: Lender

Overdue Buckets & Follow-Up Tracking

Categorize overdue accounts into 1-7d, 8-15d, 16-30d, 31-60d, 61-90d, and 90+d buckets.

The Business Problem

Defaulting accounts slip through the cracks without structured follow-up timelines.

The LoanDesk Solution

Visual overdue aging buckets with Promise-to-Pay (PTP) tracking and escalation alerts.

Key Capabilities:
6-tier overdue aging bucket classification
Promise-to-Pay (PTP) date & amount logging
Call, visit, and legal follow-up action logs
Lender escalation for delinquent accounts
Overdue Buckets & Follow-Up Tracking MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed
ManagementRole: Lender

Automated Penalty Engine & Controlled Waivers

Calculate late interest and penalty charges with auditable waiver approvals.

The Business Problem

Unmonitored penalty waivers by staff lead to lost revenue and audit non-compliance.

The LoanDesk Solution

Automated penalty accrual rules paired with mandatory approval logs for any waiver entry.

Key Capabilities:
Configurable grace period & late fee rules
Automated daily/monthly penalty calculation
Authorized lender waiver approval workflow
Itemized penalty vs principal ledger audit
Automated Penalty Engine & Controlled Waivers MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed
ManagementRole: Super Admin

Automated Platform Commission Engine

Calculate, ledger, and invoice LoanDesk platform commission on every collection.

The Business Problem

SaaS platform owners struggle to accurately track and invoice commission owed by lending companies.

The LoanDesk Solution

LoanDesk automatically logs commission entries per collection without altering customer balances.

Key Capabilities:
Configurable rate (1%, 2%, custom %, or fixed fee)
Company-specific & loan-type commission rules
Automated commission ledger & period invoice generation
Company suspension controls for unpaid invoices
Automated Platform Commission Engine MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed
ReportingRole: All Roles

Real-Time Portfolio & Commission Reports

Executive dashboards and detailed CSV/PDF financial reports for all roles.

The Business Problem

Lending managers spend hours compiling collection reports and portfolio health metrics manually.

The LoanDesk Solution

Instant real-time dashboards showing disbursements, expected vs actual collections, and portfolio PAR.

Key Capabilities:
Company portfolio PAR (Portfolio at Risk) metrics
Daily collection & cash handover summary
Super Admin platform-wide commission ledger report
Exportable statements (PDF, Excel, CSV)
Real-Time Portfolio & Commission Reports MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed
SecurityRole: All Roles

Secure Encrypted Document Vault

Upload, verify, preview, and archive customer KYC, collateral photos, and receipts.

The Business Problem

Paper documents get misplaced; unencrypted online files risk privacy breaches.

The LoanDesk Solution

Encrypted file storage with role-based preview permissions and document verification status.

Key Capabilities:
Supported categories: KYC, Income, Gold, Vehicle, Property
Verification status (Pending, Approved, Rejected)
File preview & secure download URLs
Version history & proof photo archiving
Secure Encrypted Document Vault MockupAudited Module
Module Capability Demonstration

Configured within the Lender workspace for strict lender data isolation and real-time ledger updates.

LOG: Module Status ACTIVE • Rule Validation Passed

Ready to Experience All Features Live?

Schedule a personalized demo with our product engineers to see how LoanDesk fits your lending business.