Terms of Service

1. Platform Services

LoanDesk provides a multi-lender software-as-a-service (SaaS) platform for loan management, repayment schedule generation, field collection tracking, and collateral workflow management.

2. Platform Commission & Settlement Terms

LoanDesk charges a configurable platform commission (e.g. 1%, 2%, or custom rate) to the Lender for each collection recorded through the platform.

• Customer payments update the borrower's loan balance in full.
• Platform commission does not reduce the customer's loan balance.
• Commission invoices are generated per settlement cycle and payable by the Lender.
• Failure to settle commission invoices may lead to company workspace suspension.

3. User Responsibilities & Immutability

Users agree not to enter fraudulent financial records. Financial transaction records cannot be permanently deleted and remain subject to immutable audit trails.